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Shipping & Returns

3-12 Days Fast Free Shipping & 30 Days FREE Return & Refund

Shipping

We offer 3-12 Days Fast Free Shipping

Shipping Time

1.Processing Time:1-2 days

2.Delivery Time:2-10 days

3.Shipping Time=Processing Time+Delivery Time=About 3-12 Days

As for processing time, we may need 1-2 days to prepare your order after placing your order. This is to make sure that your order is accurate. This processing time does not include shipping time. Products will be shipped within 3-12 Days.  

We are not responsible for the deviation of estimated transportation time caused by logistics carriers and natural disasters.

About Customs, Duties & Taxes

When ordering from DIVEAKUMAL, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. 

Orders shipped except the United States may be charged import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be charged such import taxes, customs duties, and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; we can't control these charges and predict what they may be.

Customs policies are different from country to country.

Return

DIVEAKUMAL wants you to be excited about your new purchase. However, if you need to return an item, Our support team is here to help. Below are a few noteworthy points to keep in mind when returning a product you purchased from DIVEAKUMAL

RETURN POLICY

30 DAYS FREE RETURN Policy

  • Once our support team receives and inspects your returned product, our accounting team will initiate your refund within 30 days. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.

RETURN SHIPPING COSTS POLICY

  • For non-quality related warranty claims, buyer is responsible for shipping costs.
  • For quality related warranty claims, DIVEAKUMAL refunds the shipping costs.

RETURN  ADDRESS

Please contact our Customer Service if you wish to return any items to our return address. You will receive a response as soon as possible.

Please contact us via email at service@diveakumal.com before return or exchange products

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
*If you have any other question, please contact our support team:

📧 : service@diveakumal.com

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Regards, 

DIVEAKUMAL